Cancellation policy

Plans change — we get it. Here's exactly what happens if you need to cancel.

More than 48 hours before pickup

Cancel for free. Everything you've paid comes back to your card within 5–10 business days.

Between 48 and 24 hours before pickup

We keep 25% of the rental cost and refund the rest.

Less than 24 hours before pickup, or a no-show

We keep 50% of the rental cost. Protection, extras and taxes are always refunded in full.

Changing your dates

Ask from your trip page or reply to any of our emails. If the car is free we'll move your booking, and you only pay the difference in price.

If we have to cancel

In the rare case a car can't go out, we'll offer a similar or better car at the same price, or a full refund.